Full payment for workshops is required at time of booking to secure your place. Subject to availability, workshop bookings can be made up to 24 hours in advance of the workshop commencing. Please attend on time to booked workshops. A certain amount of time is allocated to each session and therefore we will always start at the time advertised. If you are more that 15-20 minutes late it may not be possible for you to participate in the workshop as the instructor may have to go over the same material again which is unfair to the other workshop participants.
Workshop cancellations by you
We try our best to price our workshops as fairly as possible and offer good value for money. We therefore have to have a clear cancellation policy to ensure that we cover our costs and the ongoing viability of the workshop.
We urge you to carefully check your diary to ensure that you are available to attend any workshops you are booking with us.
If circumstances change, or something pops up and you are unable to attend, unfortunately all our workshops and classes are non-refundable. Please note that there are no make-ups for missed sessions if the workshop is over more than one session.
To cancel a place on a workshop your options are as follows:
- We will be happy to transfer you to another workshop, subject to availability.
- If there are no suitable future dates for you to transfer to we can provide a voucher to be used for a future workshop booking.
- You can of course send someone in your place at any time, but please note that this is your responsibility to find a replacement person and you must let us know in advance who will be attending.
Workshop cancellations by us
In the unlikely event that we have to cancel a workshop you will be given at least 24 hours notice and offered a transfer to another date. We will not be held liable for any other costs or expenses that you may incur in the event of cancellation by us.
Should you require further information or assistance regarding your booking please contact us on firstname.lastname@example.org